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Coronavirus is like a lingering fever that forced people to accept the normalization of social isolation in their work and life. This is especially true for overseas customers of Fujian South Highway Machinery co., LTD. (hereinafter referred to as "NFLG") , who need to communicate directly across borders. As the epidemic becomes normal, the vaccine passport has not yet been formed, and the entry permits of different countries change in real time, it becomes the best choice for the overseas marketing team of NFLG to make the customer’s training, communication and return visits by on line live broadcast.

In March, the spring is warm and the flowers are blooming. The overseas marketing team of NFLG planed and arranged the webinar in different regions and languages carefully. The meeting is divided into: English special seminar for concrete mixing plant, English special seminar for asphalt mixing plant, English special seminar for dry mixed mortar mixing plant, Taiwan special seminar for asphalt mixing plant, Sika and Davco special seminar for dry mixed mortar mixing plant, and Russian special seminar for asphalt mixing plant. There are more than 200 overseas high-level VIP customers of NFLG were invited to participate in this activity. The meeting includes the high-level visits of strategic customers, the latest technology updates of the company, the latest industry trends discussion, the prompt reminders of equipment maintenance points and the regular inspection reminders of equipment. The customer group covers the customer's senior management, technical director, and technical design engineer, mixing station master and mixing station operator at all levels. It has in-depth communication and discussion with customers at different levels, dimensions and special items.

This activity also invited Jason Cai, the overseas sales technical director of Guangdong Longhu Sci.&Tech. Company Limited ,which is a strategic partner of NLFG, to communicate, answer questions, solve problems with mortar customers about the formula of dry mixed mortar, and solve customers' problems from the formula end. According to the needs of customers, all the information of this warm spring activity will be synchronized to customers as the updated information of their internal training and training which really do it: To solve all the problems of customers is the problem we need to solve.

There is a warm training atmosphere and good customer feedback in this warm spring activity. Next, the overseas marketing team of NFLG plans to solidify the online customer’s training into a quarterly activity, and then continue to refine the content.

First, we need to keep the customer’s service in the crisis, and keep the communication ways with customers smooth and diversified;

second, it should become a supplementary way for offline training and communication for customers, establish a common communication platform among overseas customers, and set up a fans group for customers of the same category of overseas customers, so as to promote sharing and common progress between customers  and customers and NFLG after the epidemic

NFLG, a leading enterprise in the field of construction machinery mixing in China, is also the industry standard setter. Its enterprise strategy: Do specialized, do fine, do well, do for a long time,  creates the construction machinery field’s absolute technological industry brand. NFLG’s  products cover crushing and screening, plastic sand making, cement concrete mixing, asphalt mixture mixing, dry mixed mortar mixing, construction waste and solid waste recycling treatment, committed to provide users with the overall solution of   building materials integrated finished products .