Service Support_NFLG official website

Service Support

NFLG provides property management-style industrial services. Customer-centered, relying on the complete service system and Internet channels of the Industrial Service Department, using the NFLG Intelligent Cloud Platform System and the professional training team resources of the NFLG Mixing College, and cooperating with the sales team, installation team, and after-sales team, to provide customers with comprehensive services. High-quality services throughout the life cycle of demand-planning-design-production-installation-operation-training-use-repair and maintenance-accessories services-upgrading-recycling.

SLOGAN

Service slogan

Service quality is the principle

Quality service is the mission

GOAL

Service goals

Our service goal is not only to let customers receive service, but also to feel service

32

sales and service centers
56

domestic parts centers
14

overseas distribution and warehousing centers
1

online parts mall
800+

professional installers
40+

professional installation teams

Sales Service Center

NFLG's sales and service centers across the country provide users with comprehensive and timely pre-sales consultation and after-sales services.

Domestic Parts Center

NFLG Parts Center has formed a wide-ranging and responsive parts supply network to ensure that users can quickly obtain the required parts when they need them.

Overseas distribution and storage center

Through overseas distribution and warehousing centers, Southern Road Machinery can meet the overseas market's demand for equipment and accessories more promptly, reducing logistics transportation and time costs.

Online Accessories Store

NFLG Accessories Mall provides users with comprehensive services such as data query, product display, and online transactions. Users can place orders anytime and anywhere, which is convenient and fast.

Professional installers

NFLG installation personnel have rich installation experience and professional skills and knowledge, and can provide users with efficient and reliable equipment installation services.

Professional installation team

Each team has specific professional skills and experience, and can provide customized installation services based on the needs of users in different industries and regions.

Service content

Our industrial services department provides full life cycle services

including but not limited to the following

Equipment consulting and planning

Provide consulting services such as equipment selection, configuration, layout, etc. according to customer needs to help customers formulate the best overall solution.
Installation, commissioning and maintenance

Responsible for the installation and commissioning of equipment, ensuring that the equipment is put into production smoothly, and providing operation, maintenance and other services.
Personnel training and practice

NFLG Mixing College has a team of experienced lecturers with 30 years of operation and maintenance experience in the industry, a comprehensive theoretical and practical training system, professional guarantee, and loving care.
Maintenance, transformation and upgrading

Regular maintenance of equipment is required to ensure stable performance of the equipment. At the same time, massive machine data is collected and analyzed to provide customized overall solutions for operational cost reduction, efficiency improvement and upgrading and transformation services to improve equipment performance and production efficiency based on the insufficiency of equipment production and operation.